Signup Crew Accessibility Statement

Our Commitment to Accessibility

Just Walking Ventures, LLC, doing business as Signup Crew (“Signup Crew,” “we,” “us,” or “our”), is committed to providing a platform that can be used effectively by organizers, volunteers, RSVP participants, and other users, including people with disabilities.

Accessibility is an important part of how we develop and improve Signup Crew. As our Platform evolves, we will continue working to identify and address accessibility barriers and improve the usability of our services.

Accessibility Standard

Signup Crew uses the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as its accessibility target.

This target applies across the Signup Crew experience, including public volunteer and RSVP event pages and signup experiences, as well as authenticated organizer and Organization administration features. Public participant experiences are included even when a volunteer or RSVP participant does not need to create a Signup Crew account.

WCAG provides internationally recognized guidelines for improving the accessibility of web content. Using WCAG 2.2 Level AA as our target does not constitute certification or a representation that every page, feature, or workflow currently conforms fully to that standard.

Signup Crew has not completed a Voluntary Product Accessibility Template (VPAT) and does not claim compliance with Section 508, the Americans with Disabilities Act (ADA), or other legal accessibility requirements unless that compliance has been independently established.

Accessibility Practices

Signup Crew incorporates accessibility considerations into the design and development of the Platform. Depending on the applicable page, feature, or workflow, these practices may include:

• Semantic page structure and native controls where appropriate
• Labels and instructions for forms and interactive elements
• Keyboard-accessible navigation and controls
• Visible keyboard focus indicators
• Focus management for dialogs, menus, and other interactive components
• Accessible names, states, and relationships for controls
• Status and error notifications for interactive workflows
• Responsive layouts intended to work across commonly used screen sizes and devices

We also use automated and manual testing practices to help identify accessibility issues, including testing certain keyboard, focus, form, and interaction behaviors. No automated testing process can identify every accessibility barrier, and testing does not represent that Signup Crew has been evaluated with every browser, device, assistive technology, or user configuration.

Ongoing Improvement

Accessibility is an ongoing process. As Signup Crew introduces new features and changes existing ones, we will continue reviewing the Platform and improving accessibility where appropriate.

Our accessibility efforts may include design and code review, automated accessibility checks, keyboard testing, assistive-technology testing, and evaluation of accessibility feedback received from users.

Third-Party Services

Some features used in connection with Signup Crew are provided through services operated by third parties.

For example, paid customers may interact with Stripe-hosted checkout and billing interfaces. Those services are operated by Stripe and have their own accessibility practices and implementation. Signup Crew does not make representations regarding the independent accessibility conformance of third-party services.

If you encounter an accessibility barrier while using a third-party service as part of the Signup Crew experience, we encourage you to contact us. We may help identify an appropriate path for assistance where reasonably possible.

Accessibility Assistance and Feedback

We welcome feedback about the accessibility of Signup Crew.

If you encounter an accessibility barrier or need assistance using the Platform, please contact us at support@signupcrew.com. Using a subject such as “Accessibility Assistance” can help us identify your request.

When contacting us, it may be helpful to include:

• The page, feature, or workflow involved
• What you were attempting to accomplish
• The browser, device, or assistive technology you were using, if relevant
• A description of the barrier you encountered
• The type of assistance or alternative you need

When an accessibility barrier is reported, we may work with the person to identify an alternative way to access the relevant information or complete the task where feasible.

Please do not send passwords, payment-card information, or other unnecessary sensitive information in an accessibility request.

Signup Crew does not promise a specific response time or remediation service level. Accessibility requests are received through our support process and reviewed along with other support matters.

Changes to This Statement

We may update this Accessibility Statement as Signup Crew, our accessibility practices, and applicable requirements evolve.

When a change is material, we will provide notice appropriate to the nature of the change and applicable law. The effective date shown above identifies the version of this Accessibility Statement then in effect.

Contact Us

If you have questions, feedback, or requests concerning the accessibility of Signup Crew, please contact:

Just Walking Ventures, LLC
Doing business as Signup Crew
Email: support@signupcrew.com